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FAQ

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General

Can you stitch in Auburn Hoops?

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Yes! Our hoops are great for embroidery, cross stitch, punch needle, and more! The interlocking hoop holds fabric taut and in place so you can stitch your most difficult designs without adjusting the fabric once!

How do I assemble my hoop?

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Check out our tutorials to learn how to use your Auburn Hoop!

Will there be more state hoops?

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We release two to three state hoops a year based on demand. Voice your vote when we take polls on our Facebook or Instagram page!

Do you offer wholesale or bulk discounts?

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Yes! We offer bulk discounts for artists as well as wholesale for brick and mortar shops. Email us at info@auburnhoops.co to inquire for more details.

Can I stain my Auburn Hoop myself?

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Absolutely! Our unfinished hoops can be stained with your average store bought stain. We do recommend sanding with a fine grit sandpaper before staining to buff out any scratches that will cause uneven stain.

Do you take custom orders?

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Sorry, we do not accept custom orders at this time.

Will there be a size larger than 10”?

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Our largest hoops are our 10” classic round or our 8×10” oval hoops. At this time we are not planning on making larger sizes and cannot accept custom orders for a larger size.

Shipping

Do you ship worldwide?

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Yes we offer international shipping via USPS. First class and Priority shipping options are available. See the USPS website for details about each option. Please be aware of your countries customs fees or taxes. Auburn Hoops is not responsible for these additional costs.

How much will it cost to ship to my location?

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UShipping costs vary based on location and the weight of your order. To determine shipping costs add the items you’d like to your cart, then go to your cart and plug in your address. Your shipping costs will be estimated in your cart before you checkout.

How long does it take for my hoops to arrive?

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We ship USPS and shipping times vary based on the shipping class chosen at check out. (See USPS website for details.) We do our best to process and ship orders within 3-5 business days from purchase. If an order is placed after 3 pm, the processing begins the following day.

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